93ck Privacy Policy — How We Keep Your Data Safe

1 Introduction

93ck (https://93ck.pro) is one of Bangladesh's most trusted online casino and betting platforms. We believe that protecting user privacy is the foundation of any safe and transparent platform. This Privacy Policy ("Policy") explains what information 93ck collects, why we collect it, and how it is used and kept secure.

By creating an account or using 93ck, you acknowledge that you have read and agreed to this Privacy Policy. If you disagree with any part of it, please discontinue use of the platform and contact us.

2 Data Collection

93ck collects only the information needed to provide services, ensure security, and meet legal requirements. We never request unnecessary or excessive data.

Below is a breakdown of the data 93ck collects, organized into three categories:

3 Use of Data

93ck uses collected data exclusively for defined purposes. No information is used beyond its stated purpose. The following outlines how 93ck uses your data:

• For account creation, verification, and management.
• To securely process deposits, withdrawals, and financial transactions.
• To detect and prevent fraud, money laundering, and suspicious activity.
• To provide personalized game recommendations and a tailored experience.
• For sending promotions, bonus offers, and important notifications.
• To improve customer support services.
• For implementing and monitoring the Responsible Gaming policy.
• To fulfill legal and regulatory obligations.

93ck never shares your data with third parties for advertising purposes. We use anonymized analytics data solely to improve your experience on the platform.

4 Data Sharing

93ck never sells your personal data. Limited information may be shared with trusted third parties solely to deliver our services, and those parties are required to comply with 93ck's privacy standards.

• Payment processor: Only the necessary information for verifying transactions through mobile banking services like Mobile Banking and Nagad.
• Game Providers: User ID-based data only, to ensure a consistent gaming experience.
• Law Enforcement: Only when required by a court order or legal obligation.
• Auditing body: Anonymous statistics to verify platform fairness.

5 Cookies Policy

93ck uses cookies to keep the platform running smoothly. Cookies are small data files stored in your browser that help improve your experience and maintain security.

• Essential Cookies: Login sessions and security tokens — the platform cannot function without these.
• Analytics cookies: Anonymous statistics to understand how pages are being used.
• Preference cookies: To remember your language, theme, and other personal preferences.

You can disable cookies through your browser settings. However, disabling essential cookies may affect certain platform features. 93ck does not use tracking or advertising cookies.

6 Data Security

93ck uses industry-leading technology to protect your data. Our security infrastructure is regularly audited by independent third-party experts.

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• AES-256 encryption — for all stored sensitive data.
• Two-factor authentication (2FA) — to keep your account secure.
• 24/7 cybersecurity monitoring.
• Data backup and disaster recovery planning.
• Regular security audits and penetration testing.

Keep in mind — no system on the internet is 100% secure. That's why you should always use a strong password and never share your login credentials with anyone.

7 Your Rights

As a 93ck user, you have full control over your own data. Your rights are outlined clearly below:

• Right to Access: You can request to see what information we hold about you.
• Right to Rectification: You have the right to update any incorrect or outdated information.
• Right to Erasure: Your data will be deleted upon request, unless retention is required by law.
• Right to Restrict Processing: You may request that we restrict the use of your data for specific purposes.
• Right to Portability: You can download your data or transfer it to another service.
• Right to Object: You may object to the use of your data for marketing communications or analytics.

To exercise any of these rights, contact the 93ck support team. We will process your request within 30 business days.

8 Data Retention

93ck retains your data only for as long as necessary to provide our services or meet legal obligations. General account information is deleted within 90 days of account closure.

• Data for active accounts is retained for the duration the account remains open.
• Financial transaction records are retained for a maximum of 5 years for legal compliance purposes.
• Upon account closure, general personal data is deleted within 90 days.
• Data may be retained for an extended period when required for fraud investigations.

9 Minor Protection

93ck is strictly an 18+ platform. We do not knowingly collect or process data from minors. If we receive confirmed evidence that a minor has created an account using false information, that account will be closed immediately and the data deleted.

10 Policy Changes

93ck reserves the right to update this Privacy Policy, in part or in full, at any time. When changes are made, the "Last Updated" date on this page will be revised accordingly.

• For significant changes, a notification will be displayed on the platform.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

We recommend visiting this Privacy Policy page regularly to stay up to date.

11 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us. 93ck's dedicated privacy team is always ready to help.

• Email: [email protected]
• Live chat: chat with us directly from within the platform.
• Support hours: 24 hours a day, 7 days a week.
• Request processing time: up to 30 business days.

For more information, visit our FAQ Page or About Us Visit the page to learn about Responsible Gaming. Responsible Gaming Visit the page.